FAQs
Here, we answer some of the most common questions about our products, services, and the values that drive Zelante. If you have any additional questions, feel free to contact us!
What is Zelante?
Zelante is a graphic design company dedicated to creating high-quality digital resources that empower Christians in their spiritual journey. Our mission is to provide visually appealing resources that inspire and support individuals in their walk with the Lord.
What types of products do you offer?
We offer a wide range of digital products, including:
- Printable devotionals.
- Social media graphics.
- Scripture art prints.
- Bible study guides.
- Bible reading tracker templates.
- Scripture study materials.
- And much more!
Yes! Our products are designed to be inclusive and suitable for various Christian denominations.
How do I purchase a product?
To purchase a product, simply browse our online store, select the items you want, and add them to your cart. When you’re ready, proceed to checkout and follow the instructions to complete your order.
What payment methods do you accept?
We accept various payment methods, including:
- Major credit cards. (Visa, MasterCard, American Express, Discover)
- PayPal.
Will I receive a confirmation after my purchase?
Yes! After completing your purchase, you will receive an email confirmation with your order details and a receipt.
How do I access my digital products?
Once your payment is processed, you will receive a download link via email. You can also find your purchased products in your account dashboard if you created an account during checkout.
How do I download my digital products?
- Step 1: Check Your Email
- Open the email account you used to make your purchase.
- Look for an email from Zelante with the subject: “Your Zelante Purchase - Download Your Digital Product.”
- Step 2: Click the Download Link
- Open the email and find the link that says “Download Your Product.”
- Click on the link to open the Google file.
- Step 3: Download the File
- In Google Drive, click the download icon (downward arrow) in the top right corner.
- Choose a location on your device to save the file.
- Step 4: Access Your File
- Navigate to the folder where you saved the file and double-click to open it.
- Step 5: Print or Use on iPad
- To Print: Open the file, go to “File” > “Print,” and select your printer.
- To Use on iPad: Email the file to yourself or upload it to a cloud service. Open it using a compatible app on your iPad.
What if I don’t receive the download link?
If you haven’t received your download link within a few minutes, please check your spam or junk folder. If it’s still missing, contact us at hey@zelantestudio.com, and we’ll be happy to assist you.
Can I share the digital products I purchase?
Our products are for personal use only. Redistribution, sharing, or selling our products is strictly prohibited. If you’d like to use our designs for a church or organization, please contact us for a commercial license.
What is the quality of your digital products?
We deliver high-quality designs that are visually appealing and professionally crafted. Our products are designed to be easily printed or used digitally without losing quality.
Can I request custom designs?
Yes! We offer custom graphic design services tailored to meet the specific needs of your church or organization. Please visit our "Customs" page for more information and to connect with us so we can discuss your project and provide a quote.
What is your return policy?
Due to the digital nature of our products, we do not offer refunds or exchanges once a purchase has been completed. However, if you experience any issues with your order, please reach out to us, and we’ll do our best to assist you.
How do I report a problem with my order?
If you encounter any issues with your download or product quality, please contact our support team at hey@zelantestudio.com. Include your order number and a description of the issue, and we will work to resolve it promptly.
How can I contact customer support?
You can reach our customer support team via email at hey@zelantestudio.com. We strive to respond to all inquiries within 4 business days.
Do you have a social media presence?
Yes! Follow us on social media for updates, inspiration, and special promotions:
- Instagram: instagram.com/zelantestudio
- Pinterest: pinterest.com/zelantestudio
- TikTok: tiktok.com/zelantestudio
Do you offer a newsletter?
Yes! Sign up for our newsletter to receive updates on new products, exclusive discounts, and inspirational content directly to your inbox.
How do you protect my personal information?
We take your privacy seriously. We use secure payment processors and adhere to strict privacy policies to protect your personal information. For more details, please read our Privacy Policy.
Do you share my information with third parties?
No, we do not sell or share your personal information with third parties. Your information is used solely for processing your orders and providing customer support.
If you have any other questions or need further assistance, please don't hesitate to reach out by emailing hey@zelantestudio.com. Thank you for choosing Zelante for your graphic design needs!